I am 77 yr aged I prepare this fantastic holiday vacation with my daughter to indicate her our heritage in Chile, we compensated almost $3000.00, we flew to South The united states Chile on 12/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat within the runway for two hrs due to baggage delayed, the pilot mentioned it had been difficulty with not sufficient worker to load the aircraft AA957 with luggage. then our seats difficulty: seat 41A , my daughter TV was broken, my seat 41B my arms were damaged, wouldn’t shift up, so and After i should drop by the lavatory I couldn’t get up, considering the fact that I have Diabetes I really need to drop by the lavatory that's why I took the top seat Once i tried to climbing about the arm I Lower my leg and was bleeding. I question the flight attendant for help, she was no help in any respect. my daughter tried to help me by climbing over me given that we couldn’t get any help. she slip and fell on both of those arms endeavoring to climb above me and bruised the inside of her legs really negative. we have pictures of her leg and my leg appear to be elephant feet, allow me to let you know it damage so terrible I cried within the discomfort, The full two weeks in Chile I had to order sneaker one size more substantial due to the fact my feet ended up so swollen and my daughter couldn’t put on her bathing accommodate since the inside of her leg were all bruised up.
I lately had a flight cancelled by American Airlines and stood in a line for 45 minutes to get rebooked on A further flight. I had been stunned to understand that the gate agents did not Have a very look at into the accessible USAIR flights.
Undeniably believe that which you reported. Your favorite motive appeared to be on the net The best variable to recall of. I say to you, I surely get irritated at the same time as other people take into consideration problems they plainly tend not to figure out about.
I can't believe you board passengers previous to doing all of your checks within the airplane. Leaving your customers caught for over 2 hours without to very little facts is complete bullshit. While you're basically similar to each individual airline in this respect, it’s simply just not acceptable to deal with your clients this fashion.
I scheduled our family journey to Cancun by Orbitz (there have been five of us). While sitting down at the gate in Pittsburgh, PA I decided to method the desk to inquire about upgrading my wife and I to top quality. I had been amazed to find out that “my ticket†disallowed me to improve, and wasn’t provided a reason and was instructed it doesn't matter what price tag I was prepared to pay out I couldn’t improve. What was stunning is usually that there ended up becoming six unused first-class seats accessible. Exact point transpired on the best way again from Cancun to Pittsburgh. Straight by way of flight the two methods with only two seats in firstclass getting used on the way in which back again.
The weather in Dallas from eleven:00 am right up until properly just after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC was not stuffed with weather conditions as The trail was immediate and not altered apart from slight turbulence which brought about altitude modifications to prevent. The weather in DC was crystal clear and no rain. Weather conditions predicted for Charleston WV did arise 45 minutes following the originally scheduled landing time should have happened. It's Visit Your URL my belief that American Airways could have and must have available a lot more in how of logistical expertise in Dallas for gate availability and contingency programs when gates are blocked, extra help for delayed connecting flights to aid passengers and avoid missed flights, and even more humanity and knowing for travellers stranded during the night in a substantial metropolis without facts, resources, etc. We were not provided nearly anything by Vanessa S. or perhaps the gate staff. I did Visit the ticket counter in DC and a Manager, Sandra did provide our initial and only apology and information on hotel shuttles through the airport and a discount voucher very good at different accommodations. By the way, our luggage which was checked wasn't available to us on Friday evening and we ended up made available a complimentary toiletry bag. Baggage staff ended up really courteous and also the highlight of our client encounter. Simply because we couldn't get re-booked till the next working day And that i could not reach Charleston WV as desired for enterprise obligations, I rented a hotel space in DC and a rental car and drove myself to Charleston WV from Washington DC. the next morning to be able to arrive as needed. The result of my expertise left me emotion extremely upset in The shopper service readily available at American Airlines.
I have a ask for reference amount 14716375252 from a excursion taken final Nov. I wish to know the businesses reaction.
Uncover problems calling AA reservation by mobile phone, its usually active and extremely hard to speak to the reservation team, once contacted. Would prefer to speak by e-mail, you should give me an electronic mail handle of Ecuador Reservation Division. Several thanks.
Me and my spouse had to confront a maintenance issue with the airport, flying from JFK to MIA (AA2299),because of which we had to alter the flight .Just after outlining the issue into the crimson jacket AA staff, the flight was altered, and we had been guaranteed to be seated within the first class as we were designed to on the initial flight (my wife is seriously pregnant).
When there was about a half hour to land I observed the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in the same minute and I call him and he or she recurring that we really should be there. On this second he claimed “be sure to, don´t fret, I´m not anxious anymore, therefore you shouldn´t be worried anymoreâ€.
What good is writing your displeasure to this so identified as “shopper service†if very little is finished to address the complaint.
My other challenge is that the food vouchers that I've obtained were not ample!!! They only gave me $32, for 3 foods! That's not adequate to try to eat a food any where in LA, or anyplace from the airport. I'm expected to have three meals outside of $32 here in the hotel? Not possible!!!
we ended up charged $861 to change the flight itinerary. The vacation company blames the AA for that large cost and AA washed their palms.
I not just needed to squander $50 in baggage fees, but I knowledgeable Awful landing by your pilots, very crowded and smaller planes, rude flight attendants, and entire imbeciles that dealt with my baggage mainly because they Plainly were being illiterate and could not examine “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€